Exchange, Return, and Refund Policy for Digital Products
Legal Disclaimer
The information and clarifications on this page are for general purposes only and do not constitute legal guidance. Do not rely on this article for legal advice or recommendations on what to do. We recommend seeking legal advice if you need help understanding and creating your Cookie Policy. At Global Link Startups, we are not responsible for any legal issues arising from the use of the information contained herein.
Delivery and Timelines Policy for Digital Products:
Exchange, Return, and Refund Policy for Digital Products - Global Link Startups
Global Link Startups is committed to providing our customers with a positive and satisfactory experience with our digital products. Our Exchange, Return, and Refund Policy have been developed to ensure transparency and fairness in situations where these operations are necessary.
1. Covered Products:
- This policy exclusively applies to digital products offered by Global Link Startups, such as access to online platforms, digital courses, e-books, among others.
2. Cancellation and Return:
- As our products are digital and typically made available immediately after payment confirmation, we do not accept cancellations or returns after the start of content access. Before completing the purchase, we recommend customers carefully review product information.
3. Refund:
- Global Link Startups offers a fair refund policy for exceptional situations, such as persistent technical failures preventing proper product usage or if the product does not meet stated expectations. Refund requests must be made within 7 days from the date of purchase.
4. Refund Process:
- To request a refund, please contact our customer support through the website's CONTACT form. Ensure you provide detailed information about the reason for the request and any relevant evidence, such as screenshots. We will review the case and, if validated, process the refund within 30 business days.
5. Exchanges:
- We do not perform exchanges for digital products. If you encounter any difficulties with product access or usage, please contact our support team so we can assist in resolving the issue.
6. Product Updates:
- In the event of updates to purchased digital products, customers will be notified and provided instructions on accessing improvements at no additional cost.
7. Customer Support:
- Our support team is available to assist customers with any difficulties encountered. Contact us [insert contact information] for assistance.
8. Policy Changes:
- We reserve the right to make changes to this policy to reflect process improvements or comply with new regulations. We recommend customers periodically review our Exchange, Return, and Refund Policy to stay informed.
Thank you for choosing Global Link Startups. We are dedicated to providing a positive experience, and our team is available to assist in any situation. Please contact us if you need assistance.